{"id":11651,"date":"2018-10-11T15:59:59","date_gmt":"2018-10-11T13:59:59","guid":{"rendered":"https:\/\/www.cmonsite.fr\/site\/aide\/?page_id=11651"},"modified":"2018-10-11T15:59:59","modified_gmt":"2018-10-11T13:59:59","slug":"remboursement-avoir-commandes","status":"publish","type":"page","link":"https:\/\/www.cmonsite.fr\/site\/aide\/ventes-et-commandes\/remboursement-avoir-commandes","title":{"rendered":"Comment r\u00e9aliser un remboursement et g\u00e9n\u00e9rer un avoir sur une commande ?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11651\" class=\"elementor elementor-11651\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3af465d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3af465d3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-56b2a95\" data-id=\"56b2a95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c105ead elementor-widget elementor-widget-text-editor\" data-id=\"1c105ead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Vous devez rembourser une commande partiellement ou dans sa totalit\u00e9 ?<\/p>\n<ul>\n<li>Rendez-vous dans \u00ab<strong><em>Boutique<\/em><\/strong>\u00bb puis dans \u00ab<strong><em>Ventes\/Commandes<\/em><\/strong>\u00bb<\/li>\n<li>Cliquez sur le bouton \u00ab<strong><em>D\u00e9tails<\/em><\/strong>\u00bb de la commande<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/08\/commande.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-13268\" src=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/08\/commande.jpg\" alt=\"\" width=\"1209\" height=\"62\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2020\/08\/commande.jpg 1209w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/08\/commande-300x15.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/08\/commande-1024x53.jpg 1024w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/08\/commande-768x39.jpg 768w\" sizes=\"(max-width: 1209px) 100vw, 1209px\" \/><\/a><\/p>\n<ul>\n<li>Puis s\u00e9lectionnez \u00ab<strong><em>Cr\u00e9er un remboursement Partiel ou Total<\/em><\/strong>\u00bb<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/11\/etat-commande.png\"><img decoding=\"async\" class=\"size-full wp-image-13955 aligncenter\" src=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/11\/etat-commande.png\" alt=\"\" width=\"1254\" height=\"243\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/etat-commande.png 1254w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/etat-commande-300x58.png 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/etat-commande-1024x198.png 1024w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/etat-commande-768x149.png 768w\" sizes=\"(max-width: 1254px) 100vw, 1254px\" \/><\/a><\/p>\n<ul>\n<li>Renseignez la quantit\u00e9 et le montant du remboursement. Celui-ci peut \u00eatre partiel ou total.<\/li>\n<li>Indiquez le mode remboursement (Stripe, Paypal, Virement\u2026)<\/li>\n<li>Puis choisissez si vous souhaitez remettre ou non le ou les produits en stock<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/11\/remboursement-commande.jpg\"><img decoding=\"async\" class=\"size-full wp-image-13957 aligncenter\" src=\"https:\/\/www.cmonsite.fr\/creer-un-site\/wp-content\/uploads\/2020\/11\/remboursement-commande.jpg\" alt=\"\" width=\"1267\" height=\"614\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/remboursement-commande.jpg 1267w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/remboursement-commande-300x145.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/remboursement-commande-1024x496.jpg 1024w, https:\/\/www.cmonsite.fr\/site\/webup\/2020\/11\/remboursement-commande-768x372.jpg 768w\" sizes=\"(max-width: 1267px) 100vw, 1267px\" \/><\/a><\/p>\n<h2>\u00c9tape suivante : R\u00e9aliser le remboursement<\/h2>\n<p>Maintenant que vous avez g\u00e9n\u00e9r\u00e9 un avoir, la commande est rembours\u00e9e au niveau de la comptabilit\u00e9 dans votre administration uniquement.<\/p><p><br><\/p>\n<p style=\"text-align: center;\"><b>Vous devez r\u00e9aliser manuellement le remboursement selon le moyen de paiement utilis\u00e9.&nbsp;<\/b><\/p>\n<p style=\"text-align: center;\"><b>C&#8217;est-\u00e0-dire vous rendre sur le site de Stripe, de PayPal, renvoyer le ch\u00e8que ou encore r\u00e9aliser un virement.<\/b><\/p><p style=\"text-align: center;\"><b><br><\/b><\/p>\n<p>Sachez que la facture d&#8217;avoir est comme l&#8217;inverse de la facture de paiement. Elle vous permet de justifier aupr\u00e8s de l&#8217;Etat le remboursement de la commande et de la TVA \u00e0 votre client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6bc4b elementor-widget elementor-widget-spacer\" data-id=\"1c6bc4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb27f77 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fb27f77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e1c55a elementor-widget elementor-widget-text-editor\" data-id=\"4e1c55a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: bold; text-align: center;\">Retrouvez plus d&#8217;explications sur le remboursement d&#8217;une commande dans notre vid\u00e9o ci-dessous :<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d334cb elementor-widget elementor-widget-video\" data-id=\"5d334cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=zovSTaw7OCM&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01ce7cb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01ce7cb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86114c4\" data-id=\"86114c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a461014 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a461014\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vous devez rembourser une commande partiellement ou dans sa totalit\u00e9 ? Rendez-vous dans \u00abBoutique\u00bb puis dans \u00abVentes\/Commandes\u00bb Cliquez sur le bouton \u00abD\u00e9tails\u00bb de la commande Puis s\u00e9lectionnez \u00abCr\u00e9er un remboursement Partiel ou Total\u00bb Renseignez la quantit\u00e9 et le montant du remboursement. Celui-ci peut \u00eatre partiel ou total. Indiquez le mode remboursement (Stripe, Paypal, Virement\u2026) Puis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17997,"parent":22993,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_helpful_status":1,"footnotes":""},"class_list":["post-11651","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/11651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/comments?post=11651"}],"version-history":[{"count":1,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/11651\/revisions"}],"predecessor-version":[{"id":20983,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/11651\/revisions\/20983"}],"up":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/22993"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/media\/17997"}],"wp:attachment":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/media?parent=11651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}