{"id":10388,"date":"2017-06-26T16:58:59","date_gmt":"2017-06-26T14:58:59","guid":{"rendered":"https:\/\/www.cmonsite.fr\/site\/aide\/?page_id=10388"},"modified":"2023-03-30T09:19:12","modified_gmt":"2023-03-30T07:19:12","slug":"gerer-les-clients-de-sa-boutique","status":"publish","type":"page","link":"https:\/\/www.cmonsite.fr\/site\/aide\/gestion-des-clients\/gerer-les-clients-de-sa-boutique","title":{"rendered":"G\u00e9rer les clients de sa boutique"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10388\" class=\"elementor elementor-10388\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4db5e096 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4db5e096\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59532f1e\" data-id=\"59532f1e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13bfcf8 elementor-widget elementor-widget-text-editor\" data-id=\"13bfcf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour acc\u00e9der \u00e0 la gestion de vos comptes clients, vous devez vous rendre dans le \u00ab <strong>Boutique<\/strong> \u00bb, onglet \u00ab <strong>Clients<\/strong>\u00a0\u00bb.<br \/><span style=\"color: #000000;\">Vous pouvez \u00e9galement cliquer directement sur le lien suivant : <a href=\"\/\/www.cmonsite.fr\/mesclients.php\" target=\"_blank\" rel=\"noopener noreferrer\">Gestion des compte Clients<br \/><\/a><\/span><em>Ce module est activ\u00e9 par d\u00e9faut, mais peut \u00eatre d\u00e9sactiv\u00e9 depuis votre administration.<\/em>-&gt; Le module Gestion Clients vous permet\u00a0de visualiser,\u00a0par client, l&#8217;historique des\u00a0commandes pass\u00e9es dans votre e-commerce.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53532324 elementor-widget elementor-widget-text-editor\" data-id=\"53532324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Cot\u00e9 Client, on s&#8217;identifie pour un meilleur suivi<\/h2><p><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-16384 aligncenter\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\" alt=\"\" width=\"800\" height=\"533\" \/><\/a><\/p><p>Votre boutique invite vos clients \u00e0 s\u2019identifier ou \u00e0 cr\u00e9er un compte avant de passer commande.<\/p><p><em>Un mail, contenant ses identifiants de connexion est automatiquement envoy\u00e9 \u00e0 votre client.<\/em><\/p><p><em>\u00a0<\/em><\/p><p><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-16385 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg\" alt=\"\" width=\"1215\" height=\"633\" data-wp-editing=\"1\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg 1215w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-300x156.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-1024x533.jpg 1024w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-768x400.jpg 768w\" sizes=\"(max-width: 1215px) 100vw, 1215px\" \/><\/a>Une fois la commande effectu\u00e9e, cette derni\u00e8re est remont\u00e9e dans vos ventes ET dans la section\u00a0 \u00ab <strong>Clients<\/strong> \u00bb.<\/p><p><span style=\"color: #000000;\">-&gt; Vos clients sont\u00a0automatiquement avertis par e-mail du statut de leur\u00a0commande et peuvent les consulter en se connectant sur votre site depuis l&#8217;onglet \u00ab <strong><em>Mon Compte<\/em><\/strong> \u00bb (Situ\u00e9 dans le bas de votre site).<\/span><\/p><p style=\"text-align: center;\"><strong>Passage de la commande<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-16384 \" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\" alt=\"\" width=\"630\" height=\"420\" \/><\/a><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>Compte\u00a0Client : R\u00e9capitulatif Commande<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16386 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg\" alt=\"\" width=\"1014\" height=\"217\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg 1014w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client-300x64.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client-768x164.jpg 768w\" sizes=\"(max-width: 1014px) 100vw, 1014px\" \/><\/a><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>Compte\u00a0Client : Informations personnelles<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16387 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg\" alt=\"\" width=\"701\" height=\"674\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg 701w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte-300x288.jpg 300w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/a><\/p><p style=\"text-align: center;\"><strong><span style=\"color: #000000;\">\u00a0<\/span><\/strong><\/p><p style=\"text-align: center;\"><strong><span style=\"color: #000000;\">Vous disposez d&#8217;un outil simple et efficace pour suivre vos clients\u00a0et r\u00e9compenser les plus fid\u00e8les !<\/span><\/strong><\/p><p style=\"text-align: left;\"><strong>I<\/strong><strong style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">NFO :<\/strong><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\"> Si votre boutique dispose de <\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: #ffffff;\" href=\"\/\/www.cmonsite.fr\/creer-un-site\/boutique\/produit-telechargeable\/\">produit t\u00e9l\u00e9chargeable<\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">, c&#8217;est ici que vos clients pourront les t\u00e9l\u00e9charger apr\u00e8s achat<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-56e307d e-flex e-con-boxed e-con e-parent\" data-id=\"56e307d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0616926 e-con-full e-flex e-con e-parent\" data-id=\"0616926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ec7429 elementor-widget elementor-widget-text-editor\" data-id=\"1ec7429\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><tbody><tr><td>Pour acc\u00e9der \u00e0 la gestion de vos comptes clients, vous devez vous rendre dans le \u00ab <strong>Boutique<\/strong> \u00bb, onglet \u00ab <strong>Clients<\/strong>\u00a0\u00bb.<br \/><span style=\"color: #000000;\">Vous pouvez \u00e9galement cliquer directement sur le lien suivant : <a href=\"\/\/www.cmonsite.fr\/mesclients.php\" target=\"_blank\" rel=\"noopener noreferrer\">Gestion des compte Clients<br \/><\/a><\/span><em>Ce module est activ\u00e9 par d\u00e9faut, mais peut \u00eatre d\u00e9sactiv\u00e9 depuis votre administration.<\/em>-&gt; Le module Gestion Clients vous permet\u00a0de visualiser,\u00a0par client, l&#8217;historique des\u00a0commandes pass\u00e9es dans votre e-commerce.<\/td><td style=\"width: 50%;\">\u00a0<\/td><\/tr><\/tbody><\/table><h2>Cot\u00e9\u00a0Client, on s&#8217;identifie pour un meilleur suivi<\/h2><p><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-16384 aligncenter\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\" alt=\"\" width=\"800\" height=\"533\" \/><\/a><\/p><p>Votre boutique invite vos clients \u00e0 s\u2019identifier ou \u00e0 cr\u00e9er un compte avant de passer commande.<\/p><p><em>Un mail, contenant ses identifiants de connexion est automatiquement envoy\u00e9 \u00e0 votre client.<\/em><\/p><p><em>\u00a0<\/em><\/p><p><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16385 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg\" alt=\"\" width=\"1215\" height=\"633\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client.jpg 1215w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-300x156.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-1024x533.jpg 1024w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-768x400.jpg 768w\" sizes=\"(max-width: 1215px) 100vw, 1215px\" \/><\/a>Une fois la commande effectu\u00e9e, cette derni\u00e8re est remont\u00e9e dans vos ventes ET dans la section\u00a0 \u00ab <strong>Clients<\/strong> \u00bb.<\/p><p><span style=\"color: #000000;\">-&gt; Vos clients sont\u00a0automatiquement avertis par e-mail du statut de leur\u00a0commande et peuvent les consulter en se connectant sur votre site depuis l&#8217;onglet \u00ab <strong><em>Mon Compte<\/em><\/strong> \u00bb (Situ\u00e9 dans le bas de votre site).<\/span><\/p><p style=\"text-align: center;\"><strong>Passage de la commande<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-16384 \" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-connexion-compte.jpg\" alt=\"\" width=\"630\" height=\"420\" \/><\/a><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>Compte\u00a0Client : R\u00e9capitulatif Commande<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16386 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg\" alt=\"\" width=\"1014\" height=\"217\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client.jpg 1014w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client-300x64.jpg 300w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/commande-paiement-accepter-client-768x164.jpg 768w\" sizes=\"(max-width: 1014px) 100vw, 1014px\" \/><\/a><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>Compte\u00a0Client : Informations personnelles<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><strong>\u00a0<\/strong><\/p><p style=\"text-align: center;\"><a href=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16387 size-full\" src=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg\" alt=\"\" width=\"701\" height=\"674\" srcset=\"https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte.jpg 701w, https:\/\/www.cmonsite.fr\/site\/webup\/2021\/06\/gestion-client-mon-compte-300x288.jpg 300w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/a><\/p><p style=\"text-align: center;\"><strong><span style=\"color: #000000;\">\u00a0<\/span><\/strong><\/p><p style=\"text-align: center;\"><strong><span style=\"color: #000000;\">Vous disposez d&#8217;un outil simple et efficace pour suivre vos clients\u00a0et r\u00e9compenser les plus fid\u00e8les !<\/span><\/strong><\/p><p style=\"text-align: left;\"><strong>I<\/strong><strong style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">NFO :<\/strong><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\"> Si votre boutique dispose de <\/span><a style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; background-color: #ffffff;\" href=\"\/\/www.cmonsite.fr\/creer-un-site\/boutique\/produit-telechargeable\/\">produit t\u00e9l\u00e9chargeable<\/a><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight );\">, c&#8217;est ici que vos clients pourront les t\u00e9l\u00e9charger apr\u00e8s achat<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pour acc\u00e9der \u00e0 la gestion de vos comptes clients, vous devez vous rendre dans le \u00ab Boutique \u00bb, onglet \u00ab Clients\u00a0\u00bb.Vous pouvez \u00e9galement cliquer directement sur le lien suivant : Gestion des compte ClientsCe module est activ\u00e9 par d\u00e9faut, mais peut \u00eatre d\u00e9sactiv\u00e9 depuis votre administration.-&gt; Le module Gestion Clients vous permet\u00a0de visualiser,\u00a0par client, l&#8217;historique [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":18038,"parent":24725,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_helpful_status":1,"footnotes":""},"class_list":["post-10388","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/10388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/comments?post=10388"}],"version-history":[{"count":7,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/10388\/revisions"}],"predecessor-version":[{"id":24294,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/10388\/revisions\/24294"}],"up":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/pages\/24725"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/media\/18038"}],"wp:attachment":[{"href":"https:\/\/www.cmonsite.fr\/site\/wp-json\/wp\/v2\/media?parent=10388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}